Frequently Asked Questions

The cost depends on the volume of goods, distance, floor/lift access and services chosen (packing, loading, insurance, storage). We provide a free, transparent, itemised quote after understanding your requirement — with no hidden charges. Share your details on call or WhatsApp for an instant estimate.

Yes. We bring all required materials — bubble wrap, foam, corrugated sheets, sturdy cartons, stretch film and wooden crates for valuables. The cost of materials is included in your quotation.

We offer optional transit insurance for complete peace of mind. We strongly recommend it for long-distance and high-value moves. Our team will explain the coverage and premium so you can decide.

We recommend booking 3–7 days in advance so we can plan the crew and vehicle. However, we also handle urgent and next-day moves whenever possible — just call us and we'll do our best to accommodate you.

Yes. We handle both local moves within Kolkata and long-distance relocations to any city in India through our pan-India network of vehicles and partners.

Packing and loading for a typical 2–3 BHK usually takes a few hours to a day. Delivery time depends on distance — local moves are same-day, while intercity moves generally take 2–6 days. We share a clear timeline in your quote.

Absolutely. We offer clean, secure, CCTV-monitored warehousing for short and long-term storage. You can store your goods between moves and we'll redeliver whenever you're ready.

We accept cash, UPI, bank transfer and other common digital payment methods. Payment terms are shared upfront as part of your quotation.